Cookie Policy

This Cookie Policy explains how Prosperous Commerce Inc., d/b/a Hyphenate (“Hyphenate”, “we,” “us,” or “our”) uses cookies and similar technologies in connection with our website and services.

You are free to set your browser or operating system settings to limit or decline cookies which are not necessary for the functioning of our websites, but by doing so, you may not be able to use certain features on our websites or take full advantage of all of our offerings.

In certain circumstances, we collect personal information about you through these cookies which may include your IP address, information about the way you use our websites, your choice of Internet browser, the type of device you’re accessing our websites from and where you are in the world. Please read our Privacy Policy to understand our privacy practices regarding our collection and use of such personal information.

If you have any questions or concerns about the Cookie Policy, please contact us at privacy@hyphenate.ai or as otherwise described in our Privacy Policy.

Cookies are text files that websites store on a visitor’s device to uniquely identify the visitor’s browser or to store information or settings in the browser for the purpose of helping you navigate between pages efficiently, remembering your preferences, enabling functionality, engaging in advertising, and helping us understand activity and patterns.

Local storage technologies, like HTML5, provide cookie-equivalent functionality but can store larger amounts of data, including on your device outside of your browser in connection with specific applications.

Web beacons, also known as pixel tags or clear GIFs, are used to demonstrate that a webpage or email was accessed or opened, or that certain content was viewed or clicked.

We may use both persistent cookies and session cookies. Persistent cookies stay on your device for a set period of time or until you delete them, while session cookies are deleted once you close your web browser. The cookies placed through your use of our website are either set by us (first-party cookies) or by a third party at our request (third-party cookies).

We use the following categories of cookies:

Strictly necessary. We use strictly necessary cookies to help make our website usable by enabling basic functions like page navigation and access to secure areas of the website. You can set your browser to block or alert you about these cookies, but then some parts of the websites will not work.

Analytics. These cookies help us understand how you interact with our websites by providing information such as the pages visited, the time spent on the websites, and any issues encountered, such as error messages. The information these cookies collect are for the purposes of generating aggregated statistics and they help us improve the way our websites work. Where required by law, we will obtain your consent before placing analytics cookies on your device.

Functional. These cookies remember choices you make, such as your cookie preferences, so the site behaves the way you expect.

Marketing. These cookies and pixels are set by the advertising and sales tools we use (Google Ads, Meta, LinkedIn, HubSpot, Unify and RB2B). They measure whether a visit followed one of our adverts, let those platforms show you relevant adverts on other sites, and help us identify the companies, and in the United States the individuals, visiting our site so we can follow up. Where required by law, we will obtain your consent before placing marketing cookies on your device.

The table below lists the cookies and similar technologies currently set through our website, who sets them, what they do, and how long they last. Strictly necessary cookies cannot be switched off; all others can be turned off at any time through the Cookie settings link in the footer of every page, and when you turn a category off we stop setting and reading those cookies. Cookies already on your device, including those set by other companies on their own domains, can be deleted in your browser settings. We update this table when the cookies on our site change.

If you are visiting from the European Economic Area, the United Kingdom, Switzerland or California, we ask for your consent before setting analytics or marketing cookies, and we set none of them until you choose. Elsewhere, these cookies may be set when you visit unless you turn them off. You can change your choice at any time through the Cookie settings link in the footer of every page.

You can also limit online tracking by blocking cookies in your browser. Most browsers let you remove or reject cookies. To do this, follow the instructions in your browser settings. Many browsers accept cookies by default until you change your settings. For more information about cookies, including how to view, manage, and delete them in your browser, visit https://cookiezest.com/cookies/. You can block our Services from setting cookies used for interest-based ads by using a browser with privacy features or installing browser plugins like Privacy Badger, DuckDuckGo, Ghostery or uBlock Origin, and configuring them to block third party cookies/trackers.

Some browsers can send a “Global Privacy Control” or “Do Not Track” signal to the websites you visit. We honor both. If your browser sends either signal, our consent tool treats it as a rejection of all optional cookies for that browser and sets none, wherever you are visiting from. If you have saved a cookie choice in Cookie settings, that choice remains in effect until you change it there. Most browsers no longer send Do Not Track; Global Privacy Control is the signal we recommend. Learn more about Do Not Track and Global Privacy Control.

We use Google Analytics to help us better understand how people engage with our services by collecting information and creating reports about how users use our services. You can opt out of Google Analytics by downloading and installing the browser plug-in available at: https://tools.google.com/dlpage/gaoptout.

You can also use these opt-out options to limit use of your information for interest-based advertising by participating companies:

Digital Advertising Alliance for Websites: https://optout.aboutads.info

Network Advertising Initiative: https://optout.networkadvertising.org

Some advertising partners like Google and Facebook offer opt-out features that let you opt out of use of your information for interest-based advertising.

Note that because these opt-out mechanisms are specific to the device or browser on which they are exercised, you will need to opt-out on every browser and device that you use.

We keep our Cookie Policy under regular review, and we will include any updates on this page.

If you have any questions about this Cookie Policy or our privacy practices, please contact us by email at privacy@hyphenate.ai.